Privacy Policy

This Privacy Policy is for Errand Express, it also covers the following apps which operates under Same:

- Errand Express

- EE Driver

- EE Merchant

Errand Express built the Errand Express, EE Driver and EE Merchant app as Free apps. These SERVICES are provided by Errand Express at no cost and is intended for use as is.

This page is used to inform visitors regarding my policies with the collection, use, and disclosure of Personal Information if anyone decided to use my Service.

If you choose to use my Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that I collect is used for providing and improving the Service. I will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Errand Express unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, I may require you to provide us with certain personally identifiable information. The information that I request will be retained on your device and is not collected by me in any way.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

• Google Play Services

Providing services and features. Errand Express uses the data we collect to provide, personalize, maintain, and improve our products and services.

This includes using the data to:

• Create and update users’ accounts.

• Verify drivers’ and delivery persons’ identity, and eligibility to work.

• Enable deliveries, and other services.

• Track and share the progress of deliveries. 

• Enable features that allow users to share information with other people, such as provide feedback for a restaurant.

Data provided by users. This includes:

• User profile: We collect data when users create or update their Errand Express accounts. This may include their name, email, phone number, login name and password, address, and profile picture

Log Data

I want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.

Location Information

When you use the Services, we may collect and store general location information (such as IP address). If you permit the Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser, we may also collect and store the precise location of your device when the Errand Express app is running in the foreground or background of your device. This information may be used to help you select your delivery address, to provide more accurate deliveries of your orders, to provide recommendations to you, and to enhance your user experience and improve the services. You can choose whether to enable the location tracking feature through the settings on your device or Platform or when prompted by the Errand Express mobile app. If you choose to disable the location feature, EE Driver will not receive precise location information from your device, which may compromise the accuracy of deliveries.

Data created during use of our services. This includes: 

• Location data (EE Driver app (delivery person)): Errand Express collects this data when the EE Driver app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device.

• Location data (Errand Express app (delivery recipients)). We collect precise or approximate location data from delivery recipients’ mobile devices if they enable us to do so. Errand Express collects this data from the time a delivery is requested until it is finished, and any time the app is running in the foreground of their mobile device. We use this data to enhance your use of our apps, including to improve pick-up/drop off locations ,and prevent and detect fraud. 

• Location data (EE Merchant app (Merchant)): Errand Express collects this data when the EE Marchant app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device to enable the accuracy of the Bluetooth Auto print functionality.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

I may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;

• To provide the Service on our behalf;

• To perform Service-related services; or

• To assist us in analyzing how our Service is used.

I want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

I value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do necessary actions.

Changes to This Privacy Policy

I may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of January 10, 2021

Contact Us

If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me at errandexpressja@gmail.com.